Privaty Policy
We understand the importance of your privacy, which is why Noise Defender is committed to protecting it. Our Privacy Policy explains the data processing practices we use, as well as your options regarding the ways in which your personal data is used. If you have any queries or requests regarding personal data, contact us at sales@noisedefender.com.
Collecting Information
When you submit your details using one of our webforms, Noise Defender collect this data and use it, alongside data from your use of our service and your visits to the site, in order to determine which services you may benefit best from.
We may also collect further information in connection with your participation in any of our promotions, or any information you provide when completing forms or giving us feedback. We monitor customer traffic patterns and site use, and this helps us to improve our services.
Your Information and Preferences
We will use your contact details to communicate with you. We may also send you news about Noise Defender products, or products from other carefully selected companies which we think may be of interest to you. We may contact you via email, post, telephone or fax. If you do not want to receive commercial communications from us, let us know by emailing info@noisedefender.com.
Please be aware that we may need to communicate with you in any event, for operational or administrative reasons relating to our service.
Information Disclosure
Noise Defender will never pass your personal data on to anyone else, other than any successors in title to our business and our suppliers, who process data on our behalf both in the UK and abroad.
Access Rights
You have the right to access your personal data. To obtain a copy, write to us at our address (as found on our Contact page).
Payment Details
We do not store, hold or save any payment details, including credit and debit card details.
Browser Detection
Noise Defender detect your browser in order to tailor our content to suit the features and the bugs commonly found in that operating system, browser type and browser version combinations.
Quality assurance
We are fully committed to quality assurance at Noise Defender. In order to promote a culture of continued learning, we are constantly developing and reviewing our methods in order to stay at the forefront of the industry. Innovation is key to what we do, which is why we create new technologies for effective noise reduction.
To ensure a high level of quality, all our products are rigorously tested to meet both our specifications and your requirements. All our barriers are hand finished for the perfect levels of aesthetics and durability.
Cancellations and Refund
We aim to leave every client completely satisfied with our products and services. However, if you do have a problem with your order we invite you to get in touch so we can help to rectify it. Should you wish to return the products(s), you can take advantage of our 7-day money back guarantee.
7-Day Money Back Guarantee
Contact our team within 7 days of your order and we guarantee to give you a full refund on your product(s). Please note that this does not include transport costs, and is only offered when buying products — not hiring.
